Dedicated To Helping Financially Needy Patients With Free Medical Air Transportation
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Proud member of:

Angel Flight Americ Combined Federal Campaign Independent Charities of America

Other Key Links:

Health Links National Patient Travel Center Office of Rare Diseases American Legion Child Welfare Foundation American Legion
Homeland Security Emergency Air Transportation System

Homeland Security Emergency Air Transportation System (HSEATS)
Civil Aviation Response to Disaster System (CARDS)

System Organization

  • Administered by Mercy Medical Airlift® (MMA)

  • Developed under Federal Grant #02SVHP009 from the Corporation for National and Community Service

  • Utilizes the following assets:

    • Regionally organized volunteer pilots/planes
      • More than 7,000 volunteer pilots and planes are available nationwide (4 - 6 seat private aircraft)
      • Shipment of small high-priority cargo (non-hazardous) up to 300 to 400 pounds (boxed)
      • Aerial reconnaissance of disaster area
      • Air transport of disaster response personnel and evacuees

    • Commercial Airline ticket resources
      • Evacuation/Relocation of personnel

    • Corporate Aviation resources
      • Liaison with National Business Aircraft Association (NBAA) to provide corporate assets (jets)

    • Professional air ambulance providers
      • Approximately 200 fixed-wing air ambulance providers (props and jets)
      • Medical team onboard
      • Substantial savings from retail cost (average savings is 41%)

    System Facts

    • Flew over 2,500 missions in Katrina response

    • National Communications Center located in Virginia Beach, VA

    • Mission coordination by full-time professional staff (on call 24/7)

    • Mobile command and control units “Go Teams” being established

    • Emergency Call Center established to receive and enter mission requests

    • Web-based mission request/coordination system established

    Whom we serve at the national level
    • Mennonite Disaster Services

    • America’s Blood Centers

    • American Red Cross

    • Inter-Organizational Task Force on Emergency Blood and Blood Product Distribution

    • Salvation Army Disaster Services

    • Southern Baptist Disaster Services

    • Federal Emergency Management Agency (FEMA)

    • Federal Aviation Administration (FAA)

    • Federal Bureau of Investigation (FBI)

    • Department of Health and Human Services (DHHS)

    Whom we serve at the state level
    • EMOCs at all levels

    • Homeland Security Coordinators

    • State Public Health Departments

    • State Police Organizations

    • Emergency Medical Service Providers

    • Other state and local agencies

    HSEATS National Communications Center (Non-Emergency)
    4620 Haygood Road, Suite 1
    Virginia Beach, VA 23455

    Admin: 757-318-9174 Ext. 206
    Fax: 757-318-9107

    HSEATS Emergency Contact (to request missions)
    Primary # 888-581-3752
    Secondary # 888-849-0506

    National Communications Center Primary # When Activated
    1-866-380-1910
    Globalstar: # 254-381-7283 On During Emergencies
    Globalstar: # 254-460-6720 On During Emergencies